Privacy Policy

1. Introduction

Little Legends Books ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products. Please read this policy carefully. By using our website and services, you agree to the practices outlined in this policy.

2. Information We Collect

We collect several types of information to provide and improve our service to you. This includes:

2.1 Personal Information

When you place an order or fill out a questionnaire, we may collect the following information:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed via a secure third-party service)

  • Child’s name and other details you provide for personalisation purposes

2.2 Non-Personal Information

We also collect non-personal information such as:

  • Browser type

  • Device type

  • Pages visited on our website

  • Referring URLs

3. How We Use Your Information

The information we collect is used in the following ways:

3.1 To Provide Products and Services

We use your personal information to:

  • Process orders, including personalising children's books based on the information provided.

  • Deliver digital and physical products to the correct addresses.

  • Send order confirmations and updates on delivery status.

3.2 Customer Support

We use your information to:

  • Respond to your inquiries or requests.

  • Notify you of any changes to our products, services, or policies.

3.3 Marketing Communications

With your consent, we may use your contact information to send promotional offers, newsletters, or other marketing materials. You can opt-out of these communications at any time.

3.4 Improving Our Website

We analyse non-personal information to improve our website's functionality, optimise the user experience, and track website traffic.

4. How We Protect Your Information

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard the information we collect.

  • Data Encryption: Sensitive payment information is encrypted and processed through a secure third-party payment gateway.

  • Limited Access: Only authorised personnel have access to your personal information.

  • Regular Security Audits: We periodically review our security practices to ensure data safety.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

5.1 Third-Party Service Providers

We may share your data with trusted third-party service providers, such as:

  • Payment processors

  • Delivery and shipping partners

  • Website hosting and maintenance providers

These providers are contractually obligated to keep your information confidential and only use it to perform the services we have requested.

5.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

6. Your Data Rights

You have the following rights concerning your personal data:

6.1 Access

You have the right to request a copy of the personal information we hold about you.

6.2 Correction

You can request that we correct any inaccurate or incomplete information.

6.3 Deletion

You can request the deletion of your personal information, subject to certain legal obligations.

6.4 Data Portability

You have the right to request that your personal data be transferred to you or another service provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at support@littlelegendsbooks.com.

7. Data Retention

We retain your personal information for as long as necessary to provide the products and services you have requested or for other essential purposes, such as compliance with legal obligations, dispute resolution, and enforcement of our agreements.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are placed on your device to collect information about how you use our website.

We use the following types of cookies:

  • Essential Cookies: Required for the website to function correctly.

  • Analytics Cookies: Help us understand how visitors use our site and improve the experience.

  • Marketing Cookies: Allow us to deliver personalised ads and promotional materials based on your browsing behaviour.

You can control cookie preferences in your browser settings.

9. Children's Privacy

Little Legends Books does not knowingly collect personal data from children under the age of 13 without parental consent. Our products are intended to be purchased by adults on behalf of children. If we discover that a child has provided us with personal information without parental consent, we will delete such information from our records.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. Please review their privacy policies before submitting personal information to them.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. Please check this page periodically for updates.

12. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact us at:

Email: support@littlelegendsbooks.com